Newpol Construction Pty Ltd ABN 54 160 365 417 (Newpol Construction, we, us, our) is committed to complying with applicable privacy laws in relation to the personal information that we collect in the course of running our business. Where applicable privacy laws provide for exceptions or exemptions, we may rely on those exceptions or exemptions in our information handling practices.

This Privacy Policy explains how we manage personal information including our obligations and your rights in respect of our dealings with your personal information.


  • “APPs” means the Australia Privacy Principles set out in the Privacy Act;
  • “personal information” has the meaning set out in the Privacy Act, and (in summary) means information or an opinion about an identified individual or an individual who is reasonably identifiable, whether true or otherwise;
  • “Privacy Act” means the Privacy Act 1988 (Cth);
  • “project management system” means cloud-based Procore Construction Management Software used by Newpol Construction for collaboration between internal and external workers, and is subject to its own User Terms of Service and Privacy Notice held by Procore Technologies, Inc; and
  • “sensitive information” has the meaning set out in the Privacy Act, and includes certain specific types of personal information such as health information, and information about a person’s racial or ethnic origin, sexual orientation, religious beliefs or affiliations and criminal record.


Newpol Construction will collect and hold your personal information in a fair and lawful manner, and not in an intrusive way. Where it is reasonably practical to do so, we will collect your personal information directly from you. We may collect the personal information you directly give us through some of the following means:

  • When you make an inquiry or order in relation to goods or services, including through our website located at (the Website);
  • When you sign up to or otherwise use our project management system;
  • In administering and performing any contracts with service providers;
  • When you contact us via telephone or other means;
  • From correspondence (whether in writing or electronically);
  • Through any mobile applications used by our organisation;
  • While conducting customer satisfaction and market research surveys;
  • When administering any of our services; and
  • As otherwise required to manage our business.

However, in certain cases we may collect personal information from publicly available sources and third parties, such as suppliers, recruitment agencies, your employers, contractors, our clients and business partners.

If we collect personal information about you from a third party we will, where appropriate, request that the third party inform you that we are holding such information, how we will use and disclose it, and that you may contact us to gain access to and correct and update the information.


The type of personal information we may collect can include (but is not limited to) your name, postal address, email address, phone numbers, date of birth, drivers licence, billing information, various contractor licence details, Working with Children Check details, and, if applicable (e.g. if you apply for employment or other role with us), current and former employment details, a pre-employment medical assessment and police check.

When accessing our Website, mobile applications and online systems, we may record details of your device details and operating systems.

We only collect sensitive information about you with your consent, or otherwise in accordance with the Privacy Act.

Where you do not wish to provide us with your personal information, we may not be able to provide you with requested goods or services.


We only process personal information for purposes that would be considered relevant and reasonable in the circumstances.

We collect, hold, use and disclose personal information to:

  • Confirm your identity;
  • Operate the Website and our online project management system, including (where relevant) to enable users to connect with each other and (among other things) share information via direct messaging and post information to open forums on the platform;
  • Offer and provide you with our goods and services, or procure goods and services from you;
  • Manage and administer those goods and services, including account keeping procedures;
  • Optimise and customise the user experience (including content and advertising) for users of the website and our other systems, mobile applications and services;
  • Protect the security and integrity of the website and our other systems, mobile applications and services;
  • Develop and improve the website, systems and our products and services;
  • Communicate with you, including (but not limited to) sending you tax invoices;
  • Comply with our legal and regulatory obligations; and
  • Otherwise to manage our business.


The types of persons, agencies and entities we typically disclose personal information to include (but are not limited to):

  • Our suppliers, contractors, organisations that provide us with technical and support services and our professional advisors;
  • Our related entities (who may use and disclose the information in the same manner we can); and
  • Debt collection agencies.

We may also disclose your personal information in accordance with any consent you give or where disclosure is authorised, compelled or permitted by law.

If we disclose information to a third party, we generally require that the third party protect your information to the same extent that we do.


We will hold personal information as either secure physical records, electronically on our intranet system, in cloud storage, and in some cases, records on third party servers, which may be located overseas.

We use a range of security measures to protect the personal information we hold, including by implementing IT security tools to protect our electronic databases and ensuring that employees and third parties with access to records containing personal information are subject to appropriate information security obligations.

We will destroy or de-identify personal information once it is no longer needed for a valid purpose or required to be kept by law.


Like most businesses, marketing is important to our continued success. We therefore like to stay in touch with customers and let them know about new offers and opportunities. We may provide you with information about products, services and promotions either from us, or from third parties which may be of interest to you.

You may opt out at any time if you no longer wish to receive direct marketing messages from us. You can make this request by contacting our Office.


A cookie is a small text file stored in your computer’s memory or on your hard disk for a pre-defined period of time. We use cookies to identify specific machines in order to collect aggregate information on how visitors are experiencing the Website. This information will help to better adapt the Website to suit personal requirements.

While cookies allow a computer to be identified, they do not permit any reference to a specific individual. For information on cookie settings of your internet browser, please refer to your browser’s manual.

We may use third party vendors to show our ads on sites on the Internet and serve these ads based on a user’s prior visits to our Website. We may also use analytics data supplied by these vendors to inform and optimise our ad campaigns based on your prior visits to our Website.


You may contact our Office to request access to the personal information that we hold about you and/or to make corrections to that information, at any time. On the rare occasions when we refuse access, we will provide you with a written notice stating our reasons for refusing access. We may seek to recover from you reasonable costs incurred for providing you with access to any of the personal information about you held by us.

We are not obliged to correct any of your personal information if we do not agree that it requires correction and may refuse to do so. If we refuse a correction request, we will provide you with a written notice stating our reasons for refusing. We will respond to all requests for access to or correction of personal information within a reasonable time.


If you have any questions, concerns or complaints about this Privacy Policy, or how we handle your personal information, please contact our Office:

Office of Newpol Construction
Address: Suite 5/26-28 Hall Street, Hawthorn East VIC 3123
Phone: +61 3 9822 9130

We take all complaints seriously and will respond to your complaint within a reasonable period.

If you are dissatisfied with the handling of your complaint, you may contact the Office of the Australian Information Commissioner: Office of the Australian Information Commissioner:

Address: GPO Box 5218, Sydney NSW 2001
Telephone: 1300 363 992


We reserve the right to change the terms of this Privacy Policy from time to time, without notice to you. An up-to-date copy of our Privacy Policy is available on our Website.

Last updated: 19 February 2024